NTL Carelink 's Privacy Policy

NTL Carelink respects the privacy of our customers, suppliers, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal and business information provided to us.

1. Information We Collect

Depending on the services you request, we may collect:

• Name and company name
• Email address and telephone/WhatsApp number
• Billing and shipping information
• Product requirements and order details
• Business registration or verification information where required
• Information provided when requesting quotations or sourcing products

2. How We Use Your Information

We use the information provided to:

• Process and respond to inquiries
• Source products according to your requirements
• Prepare quotations and invoices
• Coordinate with manufacturers, suppliers, freight forwarders, and other service providers when necessary to fulfill an order
• Arrange shipping and delivery
• Provide customer support
• Maintain business and transaction records
• Improve our products and services

3. Sharing of Information

NTL Carelink does not sell or rent customer information.

We may share relevant information with trusted manufacturers, suppliers, logistics companies, payment providers, or other service partners only when necessary to process an order, provide a requested service, or comply with applicable legal requirements.

4. Payment Information

Where payment is made directly to a manufacturer or supplier, relevant order information may be shared with that supplier to facilitate the transaction. Customers should only make payments using payment details officially provided or confirmed by NTL Carelink for the specific order.

5. Data Security

We take reasonable measures to protect customer and business information against unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

7. Third-Party Services

Our website or services may contain links to third-party websites or services. NTL Carelink is not responsible for the privacy practices or content of third-party websites. Customers are encouraged to review their respective privacy policies.

8. Your Rights

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information held by NTL Carelink. You may also contact us regarding concerns about how your information is being used.

9. Policy Updates

NTL Carelink may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements. The updated policy will be made available through our website.

10. Contact Us

For privacy-related questions or requests, please contact:

NTL Carelink
???? ntlcarelink.coo@gmail.com
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NTL Carelink — Nurture. Treat. Link.